Opening Essay

Inside India's Great Places To Work  

The mood inside India's best workplaces in discernibly upbeat this year, thanks to a host of new initiatives. The results of the Great Places to Work Survey 2004.

By Anil Sachdev and Prasenjit Bhattacharya

Anil Sachdev is founder and CEO, Grow Talent Company Limited. Prasenjit Bhattacharya, V-P, grow Talent Company, also heads the Great Place to Work Institute, India.

 

As we unveil the second Businessworld- Grow Talent list of Great Places to Work®, we are amazed by how things have changed in the course of one year. Last year when we did the Great Places to Work® survey in India for the first time, India Inc was just emerging out of the woods after a period of painful restructuring. The previous few years had seen significant job losses in Manufacturing, end of the Dot Com boom, and the inadequacy of ESOPs as a wealth-creating tool for employees. Though the companies that made it to the list in 2003 managed to differentiate themselves in the employment market from others, the overall employee morale was still at low ebb. Though 78 per cent of employees in the Businessworld- Grow Talent list agreed with the statement “Taking everything into account, I would say this is a great place to work”, this was 11 percent below the corresponding figure for the US Top 100 list published by Fortune magazine in the same year.

This year, employees at Organizations that have made it to the list in India have a different story to tell. 86% of the employees of the Top 25 Great Places to Work® in India in the 2004 survey have endorsed the statement that taking everything into account their Organisation is a Great place to work®. This is comparable to the 88% score that the US Top 100 companies got for the same statement in 2004. (Though strictly speaking comparison should be with the US Top 25 where the score is higher at 92%)


Employees this year are much more upbeat about what they have to say about their

  …“When I joined the company and my mum was ill, I had to spend a lot of time with her- running to the hospital etc.  My work was relaxed so that I could concentrate on my personal things.  When I lost her the amount of help that was offered, as I was very young, was incredible. I get a feeling of not just a company but a family.”… 

…“We have a uniform that we wear daily.  Unlike most other places, I love my uniform and have the most amazing feeling when I put it on daily. And when other people see me in this uniform I feel the way they look up to me.  I just love that.  Bottom line is “I LOVE MY WORKPLACE”…  

And these comments have found their way into the scores that employees have given for the 57 statements that comprise the Great Places to Work® employee survey conducted by Grow Talent to determine the list of Top 25 Great Places to Work® in India.

For over 20 years and in 23 countries the Great Place to Work Institute, San Francisco, has been recognizing great workplaces. The Institute has a simple definition of a Great Place to Work®. If you trust the people you work for, take pride in what you do, and enjoy the company of people you work with, you are working in a Great Place to Work®.

It is perhaps the elegance of this definition plus the fact that unlike other surveys, the Great Place to Work® model looks at workplace relationships from the employees’ perspective that prompted 179 reputed companies to participate in this year’s survey, up from 120 who participated last year. Ultimately, 130 organizations could complete the entire process.  Selecting the Top 25 was a daunting task.  Each organization evaluated made an excellent case to warrant a position on this list.  For the few that made the cut this year, it is a great accomplishment indeed.  For those that didn’t, it is a step in the right direction- no doubt their time will come. Twelve of the Organisations featuring in this year’s list did not feature last year.

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Opening Essay
Column: Robert Levering
2004 GPTW Study in India
 
About Grow Talent
About GPTW Institute
GPTW Model
The Top 25
Profiling Top 25
Dimensions 2004 Vs 2003
Innovative Practices
                                                          © 2004 Grow Talent Company Limited.